TRIAL INFORMATION
Is there a trial session available?
Yes, we offer two trial sessions for all new children. These sessions are available on a ‘pay as you go’ basis, however must be paid for in advance to enable us to ensure our numbers are compliant with safety guidelines. After acceptance of the child’s place in the class, payment for the remainder of the term, plus membership to British Gymnastics will be requested.
Can I stay with my child when s/he starts?
Parents/carers will be able to stay in the hall for the child's first two sessions for reassurance. On the third session we would ask that you wait outside, as your presence may distract the child during their class. If there is a reason why you need to come in or your child has special needs please do discuss it with us.
CLASS INFORMATION
What should my child wear for their class?
Children can wear a club leotard or their own leotard, club t-shirt, a regular t-shirt, shorts, leggings or tracksuit bottoms (not covering feet). We request that children do not wear skirts, jeans or clothing with dangling accessories, belts or loops, that may get caught in the apparatus. No shoes or socks are to be worn. Long hair is to be tied back, no jewellery or watches are to be worn and no chewing gum or food or drink is to be consumed in the hall. Gymnasts requiring medical equipment e.g. EpiPen/inhaler etc. should also bring this with them.
Children participating in trampolining must wear white socks.
Where can my child get changed?
Changing facilities are limited so we recommend coming dressed ready to participate, as much as it is possible. This applies for leaving also. Upon arrival coaches will instruct gymnasts where to leave coats, shoes etc. but we request this is kept to an absolute minimum. Gymnasts will need to take off their outdoor wear without assistance so flip flops, crocs and wellies are recommended for younger children.
What happens if my child needs to toilet during their class?
Please take your child to the toilet before their lesson starts. In the event that your child does need the toilet during the class a member of staff will take them. All staff are DBS checked. PLEASE TELL YOUR CHILD NOT TO RUN AWAY FROM THEIR GROUP AND TO TELL THEIR COACH IF THEY NEED ANYTHING.
Where can I leave my child’s personal property?
We cannot take any responsibility for any personal property brought to the class. Please leave children’s coats and shoes neatly in the designated area. Please make sure they take any rubbish home with them. In the unusual event that a loss occurs it should be reported to the Lead Coach immediately. Lost property is collected at the end of the day and stored for one term only. Under normal conditions we also do not allow buggies in the hall unless it is for medical reasons.
Is there water available?
We advise your child to bring a refillable bottle; although we request that no other food or drink is consumed in the hall. There is a face-to-tap water fountain available.
Where can I park?
The Rainbow Centre has its own car park. If you keep your parking voucher you can claim most of the parking fee back once in the centre. If spaces are full you can use Hook Road car park, and still claim your parking refund if you park on the first two floors. There is an alleyway down the left side of this car park that takes you to the back of the Rainbow Centre to avoid you walking all the way round.
Where should my child wait before the class starts?
We recommend you arrive at least 5 minutes before the scheduled start time of your child’s class. Please wait with your child outside the sports hall until they are called in to register by the club co-ordinator. Please encourage your child to go to the toilet before the class begins. Can we also take this opportunity to remind parents that all children must be potty trained to participate.
Where should I collect my child at the end of class?
We operate a one-way system for drop off and collection of gymnasts to ease congestion in the corridor. Collection after classes is in the rear car park. Please use the walkway that is marked parallel to the Rainbow Centre and be aware of any slow moving traffic. Gymnasts will be overseen by coaches until they are dismissed back to parents.
What should I do if have a query at the beginning or end of the session?
If possible, please communicate these via email on: info@epsomgymnastics.co.uk to avoid congestion at drop off and collection. If your concern is urgent please wait until an appropriate time to speak to the head coach.
Can I take photos of my child participating in the class?
Sadly no cameras/phones/videos are permitted in the hall or from the viewing areas. We will endeavour to have occasional ‘photo’ sessions and parents will be advised of these in advance. However, with your consent we may take photos of your children during classes or at small club events to promote the club on our website, club social media accounts and in communications. All film and photos of children will be published in line with our safeguarding policy.
Are you able to stream sessions or have viewing weeks?
At this time our governing body is advising against streaming classes due to child protection concerns and the use of secure networks, so we will not be doing this. We have ‘watching week’s’ once every term. We will aim to photograph elements of sessions and post them on our social media platforms (with parental consent). Instagram: @epsomgymnasticsclub. We will give your child feedback on their progress regularly and will still encourage gymnasts to work towards their award badges termly.
What should I do if I have additional questions or a complaint?
Please speak to the head coach at the beginning or the end of the class. Please do not interrupt the class, where possible. You can also contact Epsom gymnastics via email or on the phone.
FEE INFORMATION
When are fees due?
All fees are requested in advance for the term. If you fail to pay your fees by the start of the forthcoming term we will assume that you are not returning and allocate your space to the next person available on our waiting list.
Do all children have to purchase a British Gymnastics membership?
Yes. It is a one-off payment at the beginning of the each academic year (September), or once you have successfully completed the trial period. As our club is affiliated to British Gymnastics all children must purchase membership annually in order to participate in our classes. Sadly without it, children can not join in.
How can I find out the term dates?
These are under the ‘term dates’ section of our website, are emailed to all parents regularly.
CANCELLATION
What happens if we want to leave Epsom Gymnastics?
We understand that circumstances change. If you are not returning, please inform us ASAP. We request a half terms paid notice if your child is going to leave, as this helps us manage our waiting lists.
What happens if a class is cancelled?
We will endeavour to run classes every single Saturday during term times (see term times dates for more information), however, in the event of rare/unforeseen circumstances (including but not limited; local lockdowns, to severe weather conditions, flooding, problems with the building etc.), we may have to cancel a session, and we regret we will not be able to offer a refund for that class. If a class has to be cancelled at the last minute, Epsom Gymnastics will email parents and put the information on all social media platforms. If the cancellation is due to Epsom Gymnastics an alternative session date will be offered.
What happens if my child is unwell and misses a class?
Please send us an email to keep us informed if your child is unwell or is not able to attend. If your child has had sickness and diarrhoea in the past 48 hours please don't bring your child to their class, to help us prevent spreading infection. We regret that we will not be able to offer a refund for that class, but wish your child a speedy recovery.
What happens if my child is unable to participate longer term due to illness or injury?
These cases will be reviewed on a case by case basis and refunds for the remainder of the term will be granted if appropriate and if recommended by a medical professional. This may result in your child having to re-join the waiting list.